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Security Door Repair – Mortice Panic Door Rim Latch Replacement, Stellison Ltd, Benfleet (SS7)

Security Door Repair Project Overview

SERV Contracts recently completed a security door repair at Stellison Ltd, located at 14 Parsons Road, Manor Trading Estate, Benfleet, Essex, SS7 4PY. The works involved the replacement of a mortice panic door rim latch on a commercial security door that forms part of the building’s emergency escape route.

The client contacted SERV Contracts after identifying operational issues with the door hardware that were affecting both day-to-day security and safe emergency exit operation.

Security Door Repair – Mortice Panic Door Rim Latch Replacement, Stellison Ltd, Benfleet (SS7)

The Issue

The existing mortice panic door rim latch had failed due to prolonged wear and use, resulting in inconsistent latching and unreliable operation. While the door could still be used, the locking mechanism was no longer engaging correctly, creating a security risk when the premises were closed and a potential compliance issue for emergency egress.

Security doors within industrial and commercial premises, particularly on busy estates such as Manor Trading Estate in Benfleet, are subject to frequent use and environmental wear. Panic hardware must allow immediate escape in an emergency while also ensuring the door remains secure when not in use.

Our Response

SERV Contracts arranged a prompt site visit to the Benfleet premises to carry out a full inspection of the security door, panic hardware and surrounding frame. Following assessment, it was confirmed that the most effective solution was a full replacement of the mortice panic door rim latch.

Our engineers carried out the following works:

Safe removal of the existing failed mortice panic door rim latch
Supply and installation of a new, compatible panic rim latch
Adjustment of the door leaf, strike plate and frame to ensure correct alignment
Testing of panic operation to ensure the door opens freely under pressure
Final checks to confirm secure latching, smooth operation and reliability

All works were completed efficiently and with minimal disruption to the client’s operations.

The Result

Following completion, the security door was restored to full, reliable operation, providing:

Correct panic exit functionality in an emergency
Secure latching when the building is closed
Improved ease of use for staff
Reduced risk of future failure

Stellison Ltd’s premises were left secure, compliant and fully operational, with confidence that the panic door hardware was functioning as intended

Security Door Repairs in Benfleet & South Essex

SERV Contracts provides professional security door repairs, panic hardware replacements and access door maintenance across Benfleet (SS7), South Benfleet, Canvey Island, Rayleigh, Basildon and the wider Essex area.

We regularly work on:

Steel security doors
Emergency exit and panic doors
Industrial unit access doors
Warehouse and commercial premises

Whether the issue involves failed locks, panic hardware, door alignment, hinges or closers, our engineers are experienced in diagnosing and repairing security doors quickly and effectively.